Zoom et Genesys annoncent un accord stratégique positionné de manière unique autour de Zoom Phone pour améliorer la collaboration et l’expérience client

Genesys devrait activer activement les canaux indirects et directs avec la solution combinée de Zoom Phone et de Genesys Cloud CX SAN JOSÉ, Californie, et SAN FRANCISCO, 06 juin 2022 (GLOBE NEWSWIRE) — Zoom Video Communications, Inc. (NASDAQ : ZM) et Genesys®, un leader mondial du cloud en matière d’orchestration de l’expérience client, ont élargi leur […]

Read More

Zoom e Genesys anunciam acordo estratégico posicionado exclusivamente em torno do Zoom Phone para aprimorar a colaboração e experiência do cliente

Genesys irá ativar ativamente o canal indireto e direto com a solução combinada Zoom Phone e Genesys Cloud CX SAN JOSE, Calif. e SAN FRANCISCO, June 06, 2022 (GLOBE NEWSWIRE) — A Zoom Video Communications, Inc. (NASDAQ: ZM) e a Genesys®, líder global na nuvem de orquestração de experiência do cliente, expandiram sua parceria para […]

Read More

Zoom and Genesys Announce Strategic Agreement Uniquely Positioned Around Zoom Phone to Improve Collaboration and Customer Experiences

Genesys to actively enable indirect and direct channel with combined Zoom Phone and Genesys Cloud CX solution SAN JOSE, Calif. and SAN FRANCISCO, June 06, 2022 (GLOBE NEWSWIRE) — Zoom Video Communications, Inc. (NASDAQ: ZM) and Genesys®, a global cloud leader in customer experience orchestration, have expanded their partnership to help businesses deliver effortless customer […]

Read More

39 Million People Relied on GFN Member Food Banks for Meals in 2021

In the face of further economic turmoil and supply chain disruptions, food banks once again played a pivotal role in providing emergency food assistance—at a level 128 percent higher than before the pandemic. Chicago, IL, USA, June 06, 2022 (GLOBE NEWSWIRE) — Today, The Global FoodBanking Network (GFN) announced that food banks in 44 countries served […]

Read More

South Africa’s President Faces Probe Over Unreported Theft

South African President Cyril Ramaphosa is facing a criminal investigation after a revelation that he failed to report the theft of about $4 million in cash from his farm in northern Limpopo province. An account of the theft is contained in an affidavit by the country’s former head of intelligence Arthur Fraser, who has opened a case against Ramaphosa. Ramaphosa has not denied the theft but claims that he reported it to the head of his VIP Protection unit, who did not report it to the police. In South Africa…

Read More

DRC Army: M23 Rebels Kill Two Congo Soldiers as Fighting Resumes

Two soldiers were killed Monday in fighting against M23 militants in eastern Congo, the DRC army said, the latest violence in a long-standing conflict that has escalated in recent weeks and caused a diplomatic rift with Rwanda. The rebels shelled an army position in North Kivu, killing two soldiers and injuring five. Congo accuses the neighboring state of supporting the M23, which Rwanda denies. That clash followed a raid on a village in neighboring Ituri province on Sunday by suspected Islamists from another rebel group that killed at least 18…

Read More

Belgian King to Visit DR Congo

Belgium’s King Philippe on Tuesday begins a historic visit to the Democratic Republic of Congo, in a region cruelly exploited by his ancestors, as tensions rise in the volatile east. The six-day trip, at the invitation of President Felix Tshisekedi, has strong symbolic significance, coming two years after Philippe expressed to the Congolese leader his “deepest regrets” for the “wounds” of colonization. The visit, the monarch’s first to the DRC since ascending the throne in 2013, has been billed as a chance for reconciliation after the atrocities and other abuses…

Read More